Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and securing valuables. You can put free valet parking to good use if you drive. Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive features a private beach, a golf course, and a full-service spa. Other amenities include furnished balconies or patios, iPod docks, and sitting areas. Beds sport premium bedding and pillow menus, and bathrooms offer jetted tubs, rainfall showers, hair dryers, and free toiletries. RoomsĤ2-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Savor a meal from the comfort of your room with 24-hour room service, get a quick energy boost at the coffee shop/cafe, and chat with other guests at the free daily manager's reception. There are multiple options for onsite dining with 9 restaurants, including Market Cafe, which specializes in international cuisine and serves breakfast and lunch, and Oceana with pleasing ocean views. This 424-room, 4.5-star resort welcomes business and leisure travelers with 2 outdoor pools, a private beach, and a golf course. Mujeres Beach is within a mile (2 km) of Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive, and other popular attractions like Playa Mujeres Golf Club are within a few miles (5 km). I don't know if i'd consider this brand again. It was literally my second day there, i felt dirty, i couldn't brush my teeth and now i have a dirty room. What made matters worse is when i took a video of the room and the ants to show the manager she pretty much told me another room wouldn't be available for hours. Fast forward to 5:30am when I got up to brush my teeth and saw AT LEAST 150-200 ants literally crawling all over my bathroom sink and tooth brush ! I legit could not believe it. Now to the ugly part: I went to my room around 1:30 am to find ants crawling on my bathroom wall, I didn't think much of it because it was only a couple of them and we have to remember that the hallway is an open out door hallway. The food was great, the service was amazing and the ocean was one of the cleanest I've seen. We have stayed at many of the Secrets and Breathless resorts and have always had such a good experience's that we literally only stay and Breathless or Secrets (until now). So, we got there on and everything was perfect! The facility is nice and well maintained (until you start to look closer). I spoke with Veronica without my wife present and indicated that my wife has been in tears because she never imagined this would be it I wasn’t happy with that because we had done our part and the resort had done nothing. Veronica told me wife, that it simple we can make it work for you and give you the honeymoon package on the morning of the 1st and check now on the fridge. My wife headed to speak with Veronica who worked the front desk. On the morning of December 31st, we still didn’t not receive the honeymoon package and the fridge continued to rattle. We decided to wait until the next day to address it with a preferred club worker. Any who, when we returned to the room, they still had not came to check on the fridge. Mind you we have been to another Secrets resort which was amazing. There was not enough events or activities being offered. In the meantime, my wife and I went to explore the resort. We contacted the concierge to notify them and was advised they would come to check. When we got to our room, everything was great until the refrigerator started rattling. When it was mentioned they said okay, we will have it for you on the 31st of December. When we arrived on December 30th, they indicated they knew nothing about it. We notified the facility on 12/23 and 12/29 that we arriving to celebrate our honeymoon. My wife and I went to celebrate our honeymoon. The pictures isn’t anything like how the resort looks.
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